At TerraCore, we want you to be completely satisfied with your purchase.

If you are not happy with your TerraCore trekking poles, you can return them within 30 days of delivery for a refund.

Eligibility for returns

To qualify for a refund:

• The item must be returned within 30 days of delivery
• The product must be in good condition
• Proof of purchase (order number) must be provided

How to request a return

To start a return, please contact our support team:

Email: support@terracorellc.com

Please include:

• Your order number
• The reason for your return
• Photos of the product if applicable

Our team will provide instructions on how to return your item.

Refunds

Once your return has been received and inspected, we will notify you and process the refund to your original payment method.

---

Business Information

TerraCore International LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@terracorellc.com

Customer support inquiries are typically answered within 1–2 business days.